FAQ's
Question: What sizes of QT Cases™  are available?
 
Answer:QT Cases™ are available in unlimited sizes.  Until recently all of our cases were custom made.  Tell us what you need to protect and we'll build the right case around it.  We now have an online store with some of our most popular cases.  If you can't find what you're looking for in our online store, fill out our quote request form and we'll design a custom solution to meet your needs.
 
Question: What about printing?
 
Answer:Custom screen printing is available and can include your company logo, name, address, telephone number, etc.  With printing added, the QT Case™ becomes an effective advertising medium for your company.
 
Question: What is the minimum quantity I can order?
 
Answer:Since QT Cases are fabricated only after an order has been received, we have the flexibility of manufacturing one box or 10,000 boxes.  Price discounts are available for quantity orders.
 
Question: After I place an order, how soon can I expect to receive my boxes?
 
Answer:Since the interior of each QT Case™ is custom fabricated, most orders are processed within 10 days to two weeks.  If printing is requested, an additional delay may occur.  Some customers send us an actual sample of the item to be shipped in the QT Case™ which enables our Design Team to expedite the design process.
 
Question: Can I use a credit card to pay for my order?
 
Answer:QT Cases accepts Master Card and VISA.  Open accounts are considered after receiving a credit application and subsequent credit approval.  Credit cards are suggested for first orders while a credit application is pending.
 
Question: How will you ship my QT Case™ order once it is complete?
 
Answer:Small quantities can be shipped via UPS, FedEx, DHL, or your choice of carrier.  Large orders are shipped on pallets via common carrier.  You may arrange for the shipping or we can obtain quotes and then you can decide on the method of shipping.  Because we are a frequent shipper, several freight carriers offer special rates to QT Cases.  If QT Cases arranges for the freight shipment, the freight charges will be added to your invoice.
 
Question: How can I get a price quotation?
 
Answer:QT Cases is glad to provide a free, no-obligation quotation.  You can contact us by telephone, toll free at 1-800-230-6701, or via email or our online quote request page.
 
What Our Customers Say
  • "I have worked in the music industry for over 30 years, most recently as a guitarist for Carlos Santana, and I have never gone through a process like this.  Your people and your product are outstanding."
    - CS, San Diego, CA

     

    "Thank you for an excellent job on my case and everyone at QT cases for a job well done. I am very happy with the final out come of the case, it is perfect! With you and your team at QT cases' help, A.D.P.A. has set the standard in the photography industry."
    - WS, Los Angeles, CA


     
    "Thank you, Thank you, Thank you!!  The [containers] have been wonderful….  You guys have made our lives so much easier…."
    - BG, Raleigh, NC

     

    "A pleasure doing business with you.  I will certainly recommend you and your company to my other clients when they have shipping needs."
    - CK, Del Mar, CA

     

    "By the way, I've shipped our old iMacs all over the country in your boxes. They've been left on convention center docks in the cold and rain in places like Detroit, Chicago and New York during the winter.  They've sat in warehouses in Vegas and Phoenix during the summer.  In addition to the many miles they travel each year, they've been dropped, knocked over, and abused by every freight company in the nation, but I've never had a single iMac damaged during transit.  So I figured that I needed to get new QT Boxes for the new iMacs because there's no way I'm shipping them in anything else."
    -  B.W., Dallas, TX

    "If I failed to tell you that we absolutely love the shipping containers you custom made for us, I apologize.  These are great!"
    - JS, Santa Ana, CA

     

    "We have received the QT Boxes and they are so perfect for our needs.  This is great, the speed of delivery was awesome.  I appreciate you working with me so closely to ensure that things turned out so well."
    - KT, Redmond, WA

     

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Call Toll-Free 1-800--230-6701
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